Privacy Policy

Last updated: March 16, 2026

1. Information We Collect

Information You Provide

  • •Account registration details (username, email address, password)
  • •Profile information from third-party authentication providers (Discord OAuth, Google OAuth), including your display name, avatar, and email
  • •Game account credentials when using Solo Boosting services (encrypted and stored securely)
  • •Order details including game, rank, region, and service preferences
  • •Payment information processed through Stripe (we do not store full card numbers on our servers)
  • •Communications with our support team or boosters through the platform

Information Collected Automatically

  • •IP address and approximate geographic location
  • •Browser type, version, and operating system
  • •Pages visited, time spent on pages, and navigation patterns
  • •Referring website or source that brought you to our platform
  • •Device identifiers and session information

2. How We Use Your Information

  • •To create and manage your account on our platform
  • •To process and fulfill your boosting orders
  • •To facilitate communication between you and your assigned booster
  • •To process payments securely through Stripe
  • •To send order updates, receipts, and service notifications
  • •To improve our platform, services, and user experience
  • •To detect, prevent, and address fraud, abuse, or security issues
  • •To comply with legal obligations and enforce our Terms of Use
  • •To send promotional communications (only with your explicit consent, and you may opt out at any time)

3. Information Sharing

ProBoost does not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

  • •Service Providers: We share data with trusted third-party service providers who assist us in operating our platform, including Stripe for payment processing, Discord for authentication, and Google for authentication services
  • •Boosters: When you place an order, your assigned booster receives only the information necessary to complete the service (game account access via our secure system, rank details, and service preferences). Boosters never receive your payment details or personal email
  • •Legal Requirements: We may disclose your information if required by law, legal process, or governmental request
  • •Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform.

Types of Cookies We Use

  • •Essential Cookies: Required for basic platform functionality, such as maintaining your login session and processing orders
  • •Analytics Cookies: Help us understand how visitors interact with our platform so we can improve our services
  • •Preference Cookies: Remember your settings and preferences for a personalized experience

You can control cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of our platform.

5. Data Security

We take the security of your data seriously and implement industry-standard measures to protect it:

  • •All data transmitted between your browser and our servers is encrypted using TLS/SSL
  • •Game account credentials are encrypted at rest using AES-256 encryption
  • •Payment processing is handled entirely by Stripe, a PCI DSS Level 1 certified payment processor
  • •We conduct regular security audits and vulnerability assessments
  • •Access to personal data is restricted to authorized personnel on a need-to-know basis

While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but will notify affected users promptly in the event of a data breach.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Under GDPR (European Economic Area)

  • •Right of access: Request a copy of the personal data we hold about you
  • •Right to rectification: Request correction of inaccurate or incomplete data
  • •Right to erasure: Request deletion of your personal data ("right to be forgotten")
  • •Right to restrict processing: Request that we limit how we use your data
  • •Right to data portability: Receive your data in a structured, machine-readable format
  • •Right to object: Object to processing of your data for certain purposes

Under CCPA (California Residents)

  • •Right to know what personal information is collected, used, and shared
  • •Right to delete personal information held by us
  • •Right to opt out of the sale of personal information (we do not sell your data)
  • •Right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us through our Discord server at https://discord.gg/rQ2BgvUb. We will respond to your request within 30 days.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

  • •Account data: Retained for the duration of your account and up to 30 days after deletion request
  • •Order data: Retained for 3 years after order completion for legal and accounting purposes
  • •Game account credentials: Deleted within 24 hours of order completion
  • •Communication logs: Retained for 1 year for quality assurance and dispute resolution
  • •Analytics data: Aggregated and anonymized after 12 months

8. Children's Privacy

ProBoost is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country.

When we transfer data internationally, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure your data remains protected.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of material changes by posting the updated policy on our platform and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • •Discord: https://discord.gg/rQ2BgvUb
  • •Website: https://proboostgg.com